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Quality Commitment

FIU Online is dedicated to remaining a leader in distance education by ensuring the highest quality experiences and services in online learning. Our Commitment to Quality includes world-class instructional design support, comprehensive curriculum consulting, state-of-the-art learning technology administration, and online education support for colleges and departments.

FIU Online adopted Quality Matters (QM) as their quality assessment program in Fall 2011 by running a small pilot with only seven courses. Since then, upwards of 300 courses have been certified across all disciplines, recognizing Florida International University as the second highest institution with QM certifications nationwide.

What is Quality Matters (QM)?

Quality Matters (QM) is a faculty-centered, peer review process that is designed to certify the quality of online and blended courses. QM is a leader in quality assurance for online education and has received national recognition for its peer-based approach and continuous improvement in online education and student learning. The Quality Matters Rubric is research supported and promotes best practice-based quality standards and procedures. QM subscribers include community and technical colleges, colleges and universities, K-12 schools and systems, and textbook publishers. Read more about Quality Matters.


Should you need assistance in evaluating the material or would like to schedule a one on one consultation meeting, please feel free to contact:

  • Mimi Lezcano | Quality Assurance Manager
  • Email: lezcanoh@fiu.edu
  • Ext: 305-348-8475

Your Instructional Designer is also available to assist you with the process, evaluating content and offering recommendations for improvement.