Quality Matters
What is Quality Matters (QM)?
Quality Matters (QM) is a faculty-centered, peer review process that is designed to certify the quality of online and blended courses. QM is a leader in quality assurance for online education and has received national recognition for its peer-based approach and continuous improvement in online education and student learning. The Quality Matters Rubric is research supported and promotes best practice-based quality standards and procedures. QM subscribers include community and technical colleges, colleges and universities, K-12 schools and systems, and textbook publishers.
Quality Matters at FIU Online
As part of our continuous effort to improve the quality of our online courses, FIU Online subscribes to Quality Matters, Inc. and is implementing it to ensure online courses meet nationally recognized standards in quality assurance. The goal is to certify online courses offered at FIU Online.
After you have taken the Applying the Quality Matters Rubric training and consulted with your Instructional Designer you may be ready to formally submit your course for the Quality Matters peer review. To start the QM review process fill out the application below.
The Quality Matters Rubric Training is intended for instructors and administrators who wish to understand more about the QM Rubric and how to use the rubric to design fully online and hybrid courses. Please complete the form below to request a 2 hour one-on-one QM training:
2019 QM Recognized Courses
| Course | Title | Faculty Developer | Instructional Designer |
| ACG3301 | Accounting for Planning and Control | Jimmy Carmenate | Michelle Stefano |
| CGS3095 | Technology in the Global Arena | Caryl Rahn | Cora Fernandez |
| EDP3004 | Educational Psychology | Melody Whiddon | Erika Huezo |
| FIN3414 | Intermediate Finance | Dung Nguyen | Sky King |
| FIN4651 | Latin American Financial Markets and Institutions | Raul Moncarz | Michelle Stefano |
| IDS4890 | Interdisciplinary Studies Capstone: Applying Knowledge | Jillian D'Alessio | Gali Lefkowitz |
| IDS4890 | Interdisciplinary Studies Capstone: Applying Knowledge | Manuel Munoz-Repiso | Gali Lefkowitz |
| IDS4890 | Interdisciplinary Studies Capstone: Applying Knowledge | Elsa Carrasco | Nina Crutchfield |
| IDS4890 | Interdisciplinary Studies Capstone: Applying Knowledge | Hayat Hammad-Garcia | Nina Crutchfield |
| MAN3025 | Organization and Management | Eva Gasson | Stephanie Simeon |
| MAR4354 | Marketing Yourself in the Global Marketplace | Anthony Miyazaki | Stephanie Simeon |
2018 QM Recognized Courses
| Course | Title | Faculty Developer | Instructional Designer |
| CAP4770 | Introduction to Data Mining | Antonio Hernandez | Shara Gonzalez |
| COT3541 | Logic for Computer Science | Antonio Hernandez | Shara Gonzalez |
| CPO2002 | Introduction to Comparative Politics | Vera Beloshitzkaya | Nina Crutchfield |
| CPO3502 | Politics of the Far East | Lukas Karl Danner | Nina Crutchfield |
| CTS4408 | Database Administration | Norbert Monfort | Shara Gonzalez |
| EDF5481 | Foundations of Educational Research | Melody Whiddon | Erika Huezo |
| EDH6404 | Legal Issues in Higher Education Administration | Norma Goonen | Erika Huezo |
| HSA4110 | Healthcare Organizational Behavior and Resource Management | Michelle Kameka | Jorge Blanco |
| IDS4890 | Interdisciplinary Studies Capstone: Applying Knowledge | Andrea Green | Natalie Calzadilla |
| IDS4890 | Interdisciplinary Studies Capstone: Applying Knowledge | Linda Lara | Nina Crutchfield |
| IDS4890 | Interdisciplinary Studies Capstone: Applying Knowledge | Laz Gordon | Nina Crutchfield |
| IDS4890 | Interdisciplinary Studies Capstone: Applying Knowledge | Gali Lefkowitz | Nina Crutchfield |
| IDS4890 | Interdisciplinary Studies Capstone: Applying Knowledge | Michelle Perez | Nina Crutchfield |
| INR3214 | International Relations of Europe | Lukas Karl Danner | Nina Crutchfield |
| INR3502 | International Organizations | Anjana Mishra | Nina Crutchfield |
| ISM3011 | Information Systems Management | David Palmer | Stephanie Simeon |
| MAN3025 | Organization and Management | Marie Barnes | Sky King |
| MAN4102 | Managing Diversity | John Kleban | Bernadette Chung |
| MAR4354 | Marketing Yourself in the Global Marketplace | DEBRA CABRERA | Sky King |
| MAR4354 | Marketing Yourself in the Global Marketplace | Sky King | Sky King |
| NGR7769 | Patient Safety and Quality Improvement in Healthcare | Derrick Glymph | Oscar Vega |
| NUR3666 | Evidence-Based Nursing and Research in Global Health Care | Carmen Caicedo | April Joy Macadangdang |
| PPE3003 | Theories of Personality | Melody Whiddon | Erika Huezo |
| SOP3015 | Social and Personality Development | Melody Whiddon | Erika Huezo |
2017 QM Recognized Courses
| Course | Title | Faculty Developer | Instructional Designer |
| BSC5406 | IForensic Biology | Jan Sikorsky | Claudia Fernandez |
| CPO3103 | Politics of Western Europe | Lukas Danner | Nina Crutchfield |
| EDF6852 | Educational Development Issues in Context: A Multidisciplinary Perspective | Meg Gardinier | Erika Huezo |
| EDF7656 | International Development Education: Innovative Approaches in Educational Planning | Meg Gardinier | Erika Huezo |
| EDH6051C | Leadership in Higher Education | Norma Goonen | Erika Huezo |
| EEL6805 | Advanced Malware Reverse Engineering | Alexander Perez-pons | Shara Gonzalez |
| EEX3070 | Teaching Students with Exceptionalities in Inclusive Settings | Cynthia Pellegrini-Lafont | Tiffany Forrest |
| EGS2030 | Ethics and Legal Aspects in Engineering | Jeffrey Greenfield | Shara Gonzalez |
| ENC3213 | Professional and Technical Writing | Diane Mooney | Chuany Kouloukas |
| ENG2012 | Approaches to Literature | Rhona Trauvitch | Chuany Kouloukas |
| FIN4634 | International Banking | Badi Sabet | Nina Crutchfield |
| HSA3180 | Leadership and Management for Health Professionals | Michelle Kameka | Jorge Blanco |
| HSA4150 | Global Healthcare Systems and Policy | Yamile Marrero | Jorge Blanco |
| HSA4192 | Healthcare Quality Management | Joseph Brown | Jorge Blanco |
| HSA4431 | Values, Ethics, and Conflict Resolution in Health and Urban Affairs | Yamile Marrero | Jorge Blanco |
| HSA4700 | Quality and Evidence-Based Healthcare Services | Chanadra Whiting | Jorge Blanco |
| IDH3034 | Honors Seminar V: The 7 Deadly Sins | Mary Lou Pfeiffer | Maikel Alendi |
| IDH3034 | Honors Seminar V: Motivation in the Virtual World | Allen Varela | Tiffany Forrest |
| IDH3035 | Honors Seminar VI: The 7 Deadly Sins | Mary Lou Pfeiffer | Maikel Alendi |
| IDH3035 | Honors Seminar VI: Motivation in the Virtual World | Allen Varela | Tiffany Forrest |
| INP2002 | Introductory Industrial/Organizational Psychology | Valentina Lee | Nina Crutchfield |
| LEI3001 | Leisure and Recreation in America | Matthew Hughes | Erika Huezo |
| LEI3723L | Recreational Therapy Facilitation Techniques and Modalities Lab | Diane Calabrese | Erika Huezo |
| LIT4001 | Major Literary Genre | Rhona Trauvitch | Chuany Kouloukas |
| MAN3022 | Introduction to Management | Mohan Song | Sky King |
| MAN3025 | Organization and Management | Mohan Song | Sky King |
| MAN4164 | Leadership | Garth Headley | Edward Duran |
| MAN4720 | Strategic Management | Curba Morris Lampert | Ivan Rodriguez |
| MAN4802 | Small Business Management | Nestor Villalobos | Ivan Rodriguez |
| MAR3023 | Introduction to Marketing | Sheryl Weir-Latty | Kathleen Bulger |
| MMC5440 | Applied Research Methods in the Mass Media | Elif Ozkaya | Felson Thomas-Watson |
| NUR4286 | Nursing Care of Older Adults | Carmen Caicedo | Jorge Blanco |
| PAD4046 | Values, Ethics, and Conflict Resolution | Bridgette Cram | Liliana Blanco |
| PAD6434 | Leadership and Decision-making | Keith Revell | Lergia Olivo |
| PSY4931 | Senior Seminar in Psychology | Jacqueline Evans | Cinthya Rojas |
| PUR6610 | Global Reputation Management | Elif Ozkaya | Felson Thomas-Watson |
2016 QM Recognized Courses
| Course | Title | Faculty Developer | Instructional Designer |
| ACG2021 | Accounting for Decisions | Desiree Elias | Sky King |
| AMH2020 | American History Introductory Survey Since 1877 | Anny Mungaray | Chuany Kouloukas |
| AMH2042 | Modern American Civilization | Anny Mungaray | Chuany Kouloukas |
| BME4503C | Medical Instrumentation: Application and Design | Jessica Ramella | Shara Gonzalez |
| CGS2060 | Introduction to Microcomputers | Tiana Solis | Shara Gonzalez |
| CLP4374 | Psychotherapy | Meghan Owenz | Nina Crutchfield |
| CLP4444 | Personality Disorder | Meghan Owenz | Nina Crutchfield |
| COM3123 | Executive Communicator | Joann Brown | Jaime Young |
| COM3471 | Social Media's Impact on Communication | Joann Brown | Jaime Young |
| COM3601 | Environmental Communication | Joann Brown | Jaime Young |
| COM4510 | Political Communication | Joann Brown | Jaime Young |
| EDA6271C | Administering Educational Technology | Sharon Lopez | Erika Huezo |
| EDG6250 | Curriculum Development | Flavia Iuspa | Stephanie Delgado |
| EDG7692C | Politics of Curriculum | Flavia Iuspa | Stephanie Delgado |
| EDH6061 | History of Higher Education | Norma Goonen | Erika Huezo |
| EEL5807 | Advanced Ethical Hacking | Alexander Perez-Pons | Shara Gonzalez |
| EGN1110C | Engineering Drawing | Alejandro Motta | Gustavo Roque |
| EIN6357 | Advanced Engineering Economy | Karen Schmahl | Shara Gonzalez |
| ENC1102 | Writing and Rhetoric II | Shelley Wick | Chuany Kouloukas |
| FIN4303 | Financial Markets and Institutions | Ozde Oztekin | Edward Duran |
| FIN4324 | Commercial Bank Management | Muhammad Bakhte Talukdar | Sky King |
| HFT3741 | Planning Meetings and Conventions | Carole Sox | Randall Beaver |
| HSA3111 | Introduction to Health Services Systems | Chanadra Young Whiting | Jorge Blanco |
| HSA4170 | Healthcare Financial Management | Chanadra Young Whiting | Jorge Blanco |
| HSA4190 | Information and Communication Technology for Health Professionals | Chanadra Young Whiting | Jorge Blanco |
| HSA4421 | Legal Aspects of Healthcare | Yamile Marrero | Jorge Blanco |
| HSA6155 | Health Policy and Economics | Min Chen | Jorge Blanco |
| HSA6156 | Economic and Decision Analysis in Health Services | Min Chen | Karina Gomes |
| HSC3549 | Clinical Physiology for Health Professionals | Chanadra Young Whiting | Jorge Blanco |
| HSC4553 | Fundamentals of Pathology | Chanadra Young Whiting | Jorge Blanco |
| INR3224 | International Relations of East Asia | Lukas Danner | Nina Crutchfield |
| MAN3025 | Organization and Management | Mohan Song | Sky King |
| MAN4065 | Business Ethics | Karen Paul | Edward Duran |
| MAN4151 | Organizational Behavior | Samantha Paustian Underdahl | Karina Ocampo |
| MAN4442 | International Business Negotiations | Nestor Villalobos | Ivan Rodriguez |
| MAN4602 | International Business | Karen Paul | Edward Duran |
| MAN4602 | International Business | Stav Fainshmidt | Ivan Rodriguez |
| MAR3023 | Introduction to Marketing | Raymond Rody | Kathleen Bulger |
| MAR4354 | Marketing Yourself in Today's Competitive Job Market | Elizabeth Beristain | Edward Duran |
| MGF1106 | Finite Mathematics | Roneet Merkin | Nina Crutchfield |
| MHS6802 | Personality Theories | Adriana McEachern | Erika Huezo |
| MMC3303 | Global Media and Society | Carlos Suris | Felson Thomas-Watson |
| NUR3066C | Health Assessment and Promotion in Nursing Practice | Elizabeth Azutillo | Maikel Alendy |
| NUR4667 | Nursing in Global Health Care Systems | Suzanne Phillips | Surfraz Bhanji |
| PAD4723 | Applied Research Methods for Policy & Management | Donna Comrie | Lergia Olivo |
| PAD5934 | Strategies for Effective Public Communication | Michael Brown | Lergia Olivo |
| PAD6056 | The Practice of Public Management | Mohamad Alkadry | Lergia Olivo |
| PHC6155 | Health Policy Analysis | Jessica Adler | Christina Freire |
| PHC6315 | Introduction to Environmental Health | Alok Deoraj | Nina Crutchfield |
| QMB3200 | Application of Quantitative Methods in Business | Jayram Subrahmanian | Edward Duran |
| REL3340 | Survey of Buddhism | Erin Weston | Maikel Alendy |
| SPC3271 | Rhetoric and Public Address | Jaime Young | |
| TCN5030 | Computer Communications and Networking Technologies | Deng Pan | Shara Gonzalez |
2015 QM Recognized Courses
| Course | Title | Faculty Developer | Instructional Designer |
| ACG3024 | Accounting for Managers and Investors | Pablo Simon | Randall Beaver |
| ACG3301 | Accounting for Planning and Control | Assma Sawani | Sky King |
| ADE5386 | Individual Learning and Adult Education | Antonio Delgado | Erika Huezo |
| CLP4314 | Psychology of Health and Illness | Rachel Ritchie | Claudia Fernandez |
| COM3230 | Crisis Management | Joann Brown | Jaime Young |
| COM3417 | Communication in Film | Joann Brown | Jaime Young |
| COM4022 | Healthcare Communication | Joann Brown | Jaime Young |
| COM4124 | Organizational Change | Joann Brown | Jaime Young |
| COM4310 | Research Methods in Communication Arts | Joann Brown | Jaime Young |
| EDP3273 | Child Development | Laura Dinehart | Erika Huezo |
| EEL5718 | Computer Communication Networks | Kemal Akkaya | Shara Gonzalez |
| EEX6796 | Culturally and Linguistically Diverse Exceptional Learners | Elizabeth Cramer | Stephanie Delgado |
| EIN5226 | Total Quality Management for Engineers | Karen Schmahl | Shara Gonzalez |
| EIN5332 | Quality Engineering | Karen Schmahl | Shara Gonzalez |
| ENC1101 | Writing and Rhetoric I | Darrel Elmore | Chuany Kouloukas |
| ENL4320 | Shakespeare's Histories | James Sutton/Kenneth Johnson | Eric Simon |
| FIN3403 | Financial Management | Bakhtear Talukdar | Sky King |
| HFT4474 | Management Accounting for the Hospitality Industry | Pablo Simon | Randall Beaver |
| HSA3412 | Cultural Competency in Health Sciences | Chanadra Whiting | Jorge Blanco |
| HSC3537 | Medical Terminology | Chanadra Whiting | Jorge Blanco |
| IDS3336 | Artistic Expressions in Global Society | Joann Brown | Jaime Young |
| MAN4065/RPCA1145 | Business Ethics | Jaime Franco | Kathleen Bulger |
| MAN4720 | Strategic Management | Seema Pissaris | Kathleen Bulger |
| MAN4720 | Strategic Management | Stav Fainshmidt | Ivan Rodriguez |
| MAN6830 | Organization Information Systems | Weidong Xia | Jessica Rodriguez |
| MAR4203 | Marketing Channels | Vivian Yi Ju Chen | Sky King |
| MAR4400 | Personal Selling | Nancy Rauseo | Karina Ocampo |
| MAR4503 | Consumer Behavior | Jessica Rixom | Karina Ocampo |
| MAR4711 | Sports Marketing and Sponsorship. | Christopher Allen | Sky King |
| MAR4860 | Customer Relationship Management | Nancy Rauseo | Karina Ocampo |
| MAR4933 | Special Topics in Marketing | Christopher Allen | Sky King |
| MHS5350 | Educational-Vocational Counseling | Adriana McEachern | Erika Huezo |
| NUR3145 | Pharmacological Basis for Nursing Practice | Audrey Miller | Jorge Blanco |
| PAD3438 | Communication Skills for Policy and Management | Michael Brown | Lergia Olivo |
| PAD4046 | Values, Ethics, and Conflict Resolution | Mary Lou Pasternac | Lergia Olivo |
| PAD6056 | The Practice of Public Management | Mohamad Alkadry | Lergia Olivo |
| RTV3007 | Introduction to Television | Michael Sheerin | Laura Lubin |
| SPC3210 | Communication Theory | Joann Brown | Jaime Young |
| SPC3230 | Rhetorical Communication: A Theory of Civil Discourse | Joann Brown | Jaime Young |
| SPC3602 | Advanced Public Speaking | Joann Brown | Jaime Young |
| SSE4380 | Developing a Global Perspective | Flavia Iuspa | Stephanie Delgado |
| SSE5381 | Developing a Global Perspective | Flavia Iuspa | Stephanie Delgado |
| SYP3456 | Societies in the World | Katherine Lineberger | Eric Simon |
| TRA4721 | Global Logistics | Carlos Parra | Karina Ocampo |
| TSL4324/TSL4340/TSL5361 | ESOL Issues and Strategies for Content Area Teachers | Aixa Perez-Prado | Stephanie Delgado |
| VIC3400 | Visual Design for Globalized Media | Elio Arteaga | Laura Lubin |
| WST3015 | Introduction to Global Gender and Women's Studies | Michaela Moura-Kocoglu | Tomas Prieto |
2014 QM Recognized Courses
| Course | Title | Faculty Developer | Instructional Designer |
| ACG3081 | Applied Accounting Principles | Ruth Mc Ewen | Jessica Rodriguez |
| ACG3301 | Accounting for Planning and Control | Assma Sawani | Sky King |
| ACG3343 | Cost Accounting I | Jimmy Carmenate | Matt Acevedo |
| ACG4501 | Governmental and Institutional Accounting | Allison R. William | Kathleen Bulger |
| ACG6026 | Accounting for Managers | Krishnamurthy Surysekar | Jessica Rodriguez |
| BSC1010 | General Biology I | Sat Gavassa | Claudia Ortega |
| BUL4310 | The Legal Environment of Business | Wendy Gelman | Jessica Rodriguez |
| CCJ3024 | The Criminal Justice System | Juan Saiz | Drew Golburgh |
| CCJ3666 | Victimology | Carleen Vincent-Robinson | Drew Golburgh |
| CCJ4694 | Human Trafficking | Suman Kakar | Drew Golburg |
| CJL3512 | The Courts | Juan Saiz | Drew Golburgh |
| COM3003 | Human Communication | Joann Brown | Jessica Rodriguez |
| COM3110 | Business and Professional Communication | Joann Brown | Jessica Rodriguez |
| COM3120 | Organizational Communication | Joann Brown | Jaime Young |
| COM3135 | Managerial Communication | Joann Brown | Jaime Young |
| COM3150 | Advanced Communication for Business | Joann Brown | Jaime Young |
| COM3404 | Nonverbal Communication | Joann Brown | Jaime Young |
| COM3461 | Intercultural/Interracial Communication | Joann Brown | Jaime Young |
| COM4430 | International Business Communication | Joann Brown | Jaime Young |
| COM4462 | Conflict Management | Joann Brown | Jaime Young |
| COM4620 | Communication on Ethics | Joann Brown | Jaime Young |
| DSC4012 | Global Terrorism | Alexander D. Casas | Maikel Alendy |
| ECO2013 | Principles of Macroeconomics | Badi Sabet | Daniel Cespedes |
| ECO2023 | Principles of Microeconomics | Badi Sabet | Daniel Cespedes |
| ECS3431 | Economics of the Caribbean | Irma T. Alonso | Nathalie Molina |
| EDF6636 | Intercultural Studies: A Qualitative and Quantitative Analysis | Meg Gardinier | Erika Huezo |
| EDF6658 | Selected Topics in International Development Education: Current Policy Issues | Meg Gardinier | Erika Huezo |
| EDG3321 | General Instruction Decision Making | Stephanie Delgado | Stephanie Delgado |
| EDP3273 | Child Development | Laura Dinehart | Erika Huezo |
| EEC3204 | Issues in Early Childhood Education | Laura Dinehart | Erika Huezo |
| EEC3400 | Family Literacy and the Young Child | Daniela Foerch | Jessica Rodriguez |
| EEX3070 | Teaching Students with Exceptionalities in Inclusive Settings | Liana Gonzalez | Stephanie Delgado |
| EEX6796 | Culturally and Linguistically Diverse Exceptional Learners | Elizabeth Cramer | Stephanie Delgado |
| ENC1102 | Writing and Rhetoric II | Darrel Elmore | Chuany Kouloukas |
| ENC3213 | Professional & Technical Writing | Maheba Pedroso | Chuany Kouloukas |
| ENL4321 | Shakespeare's Comedies | Kenneth Johnson | Cyntianna Ortega |
| ENT4113 | Introduction to Entrepreneurship | Nestor Villalobos | Ivan Rodriguez |
| EUH2030 | Western Civilization: Europe in the Modern Era | Josue Rey | Chuany Kouloukas |
| EXP3523 | Memory & Memory Improvement | Janat Parker | Chuany Kouloukas |
| FIN4303 | Financial Markets and Institutions | Deanne Butchey | Kathleen Bulger |
| FIN4502 | Securities Analysis | Edward Lawrence | Nora Thompson |
| FIN6406 | Corporate Finance | Edward Lawrence | Muneerah Al-Asfour |
| FIN6406 | Corporate Finance | Deanne Butchey | Nora Thompson |
| HFT4474 | Managerial Accounting for the Hospitality Industry | Pablo Simon | Randall Beaver |
| HFT6280/HMG6280 | Globalization and Competitive Methods of Multinational Hospitality Companies | Myongjee Yoo | Randall Beaver |
| HSA6176 | Health Care Finance & Reimbursement | Carl Goff | Jessica Rodriguez |
| IDH3034/4007 | Honors Seminar V: Aesthetics, Values, and Authority | Irma T. Alonso | Nathalie Molina |
| IDH3035/4008 | Honors Seminar. Exploration in Research: Women's Issues | Irma T. Alonso | Nathalie Molina |
| IDS4920/LIT4930 | Lib Studies Colloqui & Special Topics | Kenneth Johnson | Eric Simon |
| INR2001 | Introduction to International Relations | Anjana Mishra | Chuany Kouloukas |
| INR2001 | Introduction to International Relations | Michelle Munroe | Claudia Fernandez |
| INR3081 | Contemporary International Problems | Anjana Mishra | Chuany Kouloukas |
| JST3505 | Introduction to Jewish Cultures | Oren Stier | Daniel Cespedes |
| LAH3200 | Latin America: The National Period | Emma Sordo | Chuany Kouloukas |
| MAN4064 | Crisis Management | Adam Owenz | Matthew Acevedo |
| MAN4301 | Human Resource Management | Emmanuele Archange | Matthew Acevedo |
| MAN4633 | MNC Strategy | Albert Razon | Sky King |
| MAN4720 | Strategic Management | Seema Pissaris | Kathleen Bulger |
| MAN4720 | Strategic Management | Stav Fainshmidt | Ivan Rodriguez |
| MAN6245 | Organizational Behavior | Nancy Borkowski | Jessica Rodriguez |
| MAN6245 | Organizational Behavior | Samantha Paustian-Underdahl | Jessica Rodriguez |
| MAN6327 | High Involvement Human Resource Management | Nathan J. Hiller | Karina Gomes |
| MAN6359 | Knowledge Management | Kevin Brown | Joshua Rees |
| MAN6385 | Human Resource Strategy and Planning | Carolina Gomez | Jessica Rodriguez |
| MAN6501 | Operations Management | Deisell Martinez | Jessica Rodriguez |
| MAN6726 | Strategic Management | Curba M. Lampert | Karina Gomes |
| MAN6830 | Organization Information Systems | Weidong Xia | Jessica Rodriguez |
| MAN6974 | Master's Project in Management | Jean Gordon | Jessica Rodriguez |
| MAR4203 | Marketing Channels | Yi Ju (Vivian) Chen | Sky King |
| MAR4354 | Marketing Yoursellf in Todays Competitive Environment | Kimberly Taylor | Kathleen Bulger |
| MAR4400 | Personal Selling | Nancy Rauseo | Karina Gomes |
| MAR4400 | Personal Selling | Rafael Soltero | Karina Gomes |
| MAR4503 | Consumer Behavior | Jessica Rixom | Karina Gomes |
| MAR4643 | Decision Making and Negotiations | Kimberly Taylor | Kathleen Bulger |
| MAR4860 | Customer Relationship Management | Nancy Rauseo | Karina Gomes |
| MAR6508 | Consumer Analysis in Emerging Markets | Alexandra Aguirre-Rodriguez | Jessica Rodriguez |
| MAR6805 | Marketing Management in the Global Environment | Walfried Lassar | Jessica Rodriguez |
| MHS5350 | Educational/Vocational Counseling | Adriana McEachern | Erika Huezo |
| MHS6700 | Ethical, Legal and Professional Issues in Counseling | Maureen Kenny | Erika Huezo |
| MMC4200 | Media Law and Ethics | Juliet Pinto | Laura Lubin |
| NGR6538 | Psychopharmacology for Advanced Practice Nursing | Florence Keane | Surfraz Bhanji |
| NGR7769 | Patient Safety and Quality Improvement in Healthcare | Derrick Glymph | Surfraz Bhanji |
| NGR7871 | Health Care Informatics | Maite (Maria) Garrido | Surfraz Bhanji |
| NUR3821 | Professional Nursing Leadership-Concepts and Issues. | Elizabeth Azutillo | Maikel Alendy |
| NUR4667 | Nursing in Global Health Care System | Paula Ellen Seidel Glass | Maikel Alendy |
| PAD4934 | Integrative Seminar in Public Administration | Agatha Caraballo | Lergia Olivo |
| PET3640 | Adapted Physical Education | Farrah Wolfson | Stephanie Delgado |
| POS3064 | Federalism & Intergovernmental Relations | Sara Moats | Enrique Obando |
| RED4100 | Emergent Literacy | Daniela Foerch | Stephanie Delgado |
| REL3075 | Magic and Ecstasy in New Religions | Erin Weston | Daniel Cespedes |
| RTV3007 | Introduction to Television | Michael Sheerin | Laura Lubin |
| SPC2608 | Public Speaking | Joann Brown | Jaime young |
| SPC3301 | Interpersonal Communication | Joann Brown | Jessica Rodriguez |
| SPC3425 | Small Group Communication | Joann Brown | Jaime Young |
| SPC3540 | Persuasion | Joann Brown | Jessica Rodriguez |
| SPC3711 | Gender and Communication | Joann Brown | Jaime Young |
| SPC4445 | Communication and Effective Leadership | Joann Brown | Jaime Young |
| SSE4380/SSE5381 | Developing a Global Perspective | Flavia Iuspa | Stephanie Delgado |
| SYA4010 | Sociological Theories | Katherine Lineberger | Patricia Delgado |
| SYP3456 | Societies in the World | Katherine Lineberger | Eric Simon |
| TAX4011 | Taxation of Corporations | Teresita L. Brunken | Karina Gomes |
| TCN4081 | Telecommunication Network Security | Alexander Perez-Pons | Shara Gonzalez |
| TCN5080 | Secure Telecommunication | Deng Pan | Shara Gonzalez |
| TRA4721 | Global Logistics | Carlos Parra | Karina Gomes |
| VIC3400 | Visual Design for Globalized Media | Elio Arteaga | Laura Lubin |
| WOH2001 | World Civilization | Josue Rey | Chuany Kouloukas |
2013 QM Recognized Courses
| Course | Title | Faculty Developer | Instructional Designer |
| ACG3301 | Accounting for Planning and Control | Jimmy Carmenate | Mathew Acevedo |
| ACG6255 | International Accounting | Ruth Ann McEwen | Jessica Rodriguez |
| ARH2000 | Exploring Art | Roxana Cocina | Felson Thomas-Watson |
| BUL4310 | The Legal Environment of Business | Thomas Tarangelo | Jessica Rodriguez |
| BUL4310 | The Legal Environment of Business | Wendy Gelman | Jessica Rodriguez |
| BUL6810 | Business and the Legal Environment | Wendy Gelman | Oscar Vega |
| BUL6850 | International Business Law | Wendy Gelman | Jessica Rodriguez |
| CJJ3010 | Juvenile Justice | Rosa Chang | Drew Golburgh |
| CCJ4014 | Criminological Theory | Suman Kakar | Drew Golburgh |
| CLP4374 | Psychotherapy | Lisa Arango | Cinthya Gutierrez |
| DEP3305 | Psychology of Adolescence | Rachel Ritchie | Nathalie Molina |
| DEP4014 | Psychology of Parenting | Elizabeth Rhodes | Chuany Kouloukas |
| ECP3254 | Women, Men and Work in the USA | Irma Alonso | Nathalie Molina |
| EDP3004/5053 | Educational Psychology | Melody Whiddon | Patricia Delgado |
| ENC1102 | Writing and Rhetoric II | Diane Mooney | Chuany Koloukas |
| ENG2012 | Approaches to Literature | Kenneth Johnson | Cyntianna Ortega |
| EVR3013 | Ecology of South Florida | Seema K. Sah | Lergia Olivo |
| FIN4324 | Commercial Bank Management | Catalina Hurwitz | Sky King |
| FIN4486 | Financial Risk Management | Helen Simon | Shannon Walker |
| FIN4604 | International Financial Management | Antonio Figueiredo | Sky King |
| FIN4651 | Latin American Financial Markets and Institutions | Raul Moncarz | Shannon Walker |
| FIN4744 | Financial Crime | Badi Sabet | Daniel Cespedes |
| FIN6406 | Corporate Finance | Edward R. Lawrence | Jessica Rodriguez |
| FIN6446 | Competitive Strategy | Min Chen | Oscar Vega |
| FIN6644 | Global Financial Strategies | Ali M. Parhizgari | Shannon Walker |
| HFT3403/HFT2401 | Financial Accounting for Hospitality Management | Pablo Simon | Martha Carias |
| IDS4920 | Love and Desire | Kenneth Johnson | Cyntianna Ortega |
| LBS5485/LBS3480 | Fundamentals of Conflict Resolution | Judith Bernier | Cyntianna Ortega |
| LBS5155 | Workplace Diversity | Judith Bernier | Cyntianna Ortega |
| MAN4301 | Human Resource Management | Marc Weinstein | Matthew Acevedo |
| MAN4583 | Project and Productivity Management | Stoyanka Petrova | Bernadette Chung Karina Gomes |
| MAN6316 | Human Resource Management Metrics | Angela Heavey | Joshua Rees |
| MAN6317 | Critical Thinking in Human Resource Management | Yvonne Lievano | Martha Carias |
| MAN6336 | Rewards Systems Management | Kevin Brown | Joshua Rees |
| MAN6606 | International Business Environment | Carolina Gomez | Jessica Rodriguez |
| MAN6626 | International Human Resources Management | Clifford Perry | David Palmer |
| MAN6617 | Managing Global Productions | Christopher Ellis | Jessica Rodriguez |
| MAN6633 | Strategic Management in MNC | Alfonso Lovo | Joshua Rees |
| MAN6635 | International Business Policy | David Wernick | Joshua Rees |
| MAR3023 | Marketing Management | Yi Ju (Vivian) Chen | Sky King |
| MAR4156 | International Marketing | Elisabeth Beristain | Bernadette Chung |
| MAR4323 | Integrated Marketing Communication | Elisabeth Beristain | Bernadette Chung/Karina Gomes |
| MAR6158 | International Marketing | Peter Magnusson | Sky King |
| MHS6427 | Adult Psychopathology | Maureen Kenny | Erika Huezo |
| NUR3119 | Professional Nursing: Concepts and Issues | Elizabeth Azutillo | Maikel Alendy |
| NUR3668 | Nursing Leadership in Global Health | Elizabeth Azutillo | Maikel Alendy |
| PAD3003 | Introduction to Public Administration | Agatha Caraballo | Lergia Olivo |
| PAD4704 | Applied Statistics for Policy and Management | Agatha Caraballo | Lergia Olivo |
| PAD5934 | Contemporary Issues in Public Administration | Michael Brown | Lergia Olivo |
| PCB3063 | Genetics | Helena Schmidtmayerova | Claudia Ortega |
| QMB3200 | Application of Quantitative Methods in Business | Stylianos Drakatos | Martha Carias |
| SOP2772 | Psychology of Sexual Behavior | Susan Dubitsky | Cinthya Rojas |
| SOP3004 | Introduction to Social Psychology | Ryan Winter | Cinthya Gutierrez |
| SOP3015 | Social and Personality Development | Melody Whiddon | Patricia Delgado |
| SOP4842 | Legal Psychology | Nadja Schreiber Compo | Patricia Delgado |
| SPN1130 | Spanish I | Marie Guiribitey | Patricia Delgado |
| SPN1131 | Spanish II | Marie Guiribitey | Patricia Delgado |
| SYD4700 | Sociology of Minorities/Race & Ethnic Relations | Katherine Lineberger | Patricia Delgado |
| WOH2001 | World Civilizations | Brian Peterson | Chuany Kouloukas |
2012 QM Recognized Courses
| Course | Title | Faculty Developer | Instructional Designer |
| BUL4320 | Business Law I | Wendy Gelman | Jessica Rodriguez |
| CCJ4034 | Crime Documentaries | Ryan Charles Meldrum | Lucas Canning |
| CJL5421 | Legal Issues in Criminal Justice Admin. | Rosa Chang | Lucas Canning |
| CPO4034 | The Politics of Development and Underdevelopment. | Nicole Warmington | Cinthya Gutierrez |
| DEP2000 | Human Growth and Development | Maria Reid | Cinthya Gutierrez |
| DEP3305 | Psychology of Adolescence | Sabrina Des Rosiers | Cinthya Gutierrez |
| ENC1101 | Writing and Rhetoric 1 | Diane Mooney | Chuany Kouloukas |
| ENC3213 | Professional and Technical Writing | Diane Mooney | Chuany Kouloukas |
| FIN3105 | Personal Investment Management | Jim Keys | Jessica Rodriguez |
| FIN3140 | Personal Financial Management | Jim Keys | Jessica Rodriguez |
| FIN4604 | International Finance | Deanne Butchey | Martha Carias |
| FIN4604 | International Financial Management | Qiang Kang | Joshua Rees |
| FIN4634 | International Banking | Badi Sabet | Daniel Cespedes |
| HCMBA | Write-to-Learn (W2L) | Ariel C. Gil | Martha Carias |
| IOT1101 | Introduction to Online Teaching | Allison Miner | Mimi Lezcano/Erika Huezo |
| LAH2020 | Latin American Civilization | Emma Sordo | Chuany Kouloukas |
| MAN3025 | Organization and Management | Clifford R. Perry | David Palmer |
| MAN4102 | Managing Diversity | Jack Kleban | Bernadette Chung |
| MAN4633 | MNC Strategic Simulation | Jack Kleban | Bernadette Chung |
| MAN6095 | Management of Healthcare Organization in the 21st Century | Jean Gordon | Joshua Rees |
| MAN6157 | Wellness Management | Marc Weinstein | Matt Acevedo |
| MAR4503 | Consumer Behavior | Cecilia Alvarez | Jessica Rodriguez |
| MAR4613 | Managing Marketing Information | Cecilia Alvarez | Jessica Rodriguez |
| MAR4620 | Tools for Managing Marketing Information | Cecilia Alvarez | Jessica Rodriguez |
| MAR4403 | Sales Management | Rafael Soltero | Bernadette Chung |
| MAR6805 | Marketing Management in the Global Environment | Cecilia Alvarez | Oscar Vega |
| NUR3666 | Evidence-Based Nursing and Research | Florence Keane | Surf Bhanji |
| QMB3200 | Business Statistics | Gladys Simpson | David Palmer |
| SLS1501 | First Year Experience | Cinthya Gutierrez | Cinthya Gutierrez |
| STA2023 | Statistics for Business and Economics | Florence George | Elizabeth Ferris |
| STA2023 | Statistics for Business and Economics | B.M. Golan Kibria | Elizabeth Ferris |
| STA3111 | Statistics I | Florence George | Elizabeth Ferris |
| STA3123 | Introduction to Statistics II | Dongmei An | Elizabeth Ferris |
| SYD3804 | Sociology of Gender | Katherine Lineberger | Patricia Delgado |
| SYO3120 | Medical Sociology | Katherine Lineberger | Patricia Delgado |
| SYO3400 | Marriage and the Family | Katherine Lineberger | Patricia Delgado |
2011 QM Recognized Courses
| Course | Title | Faculty Developer | Instructional Designer |
| ARH2050 | Art History Survey I | M. Stephanie Chancy | Felson Thomas-Watson |
| ECS3021 | Women, Culture and Economic Development | Irma Alonso | Teri Goodchild |
| EDF3251 | Classroom Management | Maria Vazquez | Randall Beaver |
| EDF5481 | Foundations of Educational Psychology | Melody Whiddon | Elizabeth Ferris |
| MAR4804 | Marketing Strategy | Cordelia Abreu | Jessica Rodriguez |
| MUH1011 | Music Appreciation | Luis Gomez | Felson Thomas-Watson |
| PPE3003 | Theories of Personality | Melody Whiddon | Elizabeth Ferris |
What is Quality Matters (QM)?
QM is a set of standards and a peer review process that FIU Online has adopted to ensure quality of the design of its fully online courses.
Who’s doing it?
Higher education and K-12 institutions nationally and internationally are implementing the Quality Matters rubric and process. A complete list of subscribers in higher education can be found on the QM resources website
Is QM certification required to teach with FIU Online?
This depends on your department. Some departments require it while others encourage it. Check with your department chair for details. However, we encourage you to seek certification to ensure the quality of your online course.
How do I prepare myself to certify the quality of my fully online course?
Attend a training sessions with our QM expert and consult with your instructional designer.
What are the standards used to assess online courses?
There are 43 specific standards categorized under eight general standards:
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Course Overview and Introduction
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Learning Objectives (Competencies)
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Assessment and Measurement
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Instructional Materials
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Course Activities and Learner Interaction
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Course Technology
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Learner Support
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Accessibility and Usability
Who developed the standards?
The Quality Matters Rubric is based on a review of the literature, the expertise of experienced practitioners, and best practices in online education. The Quality Matters Rubric is revised and updated every two years to stay abreast of the latest research in online education.
Do I have to meet every standard to meet expectations?
No, courses do not have to be “perfect." QM certifies courses based on an 85% level of compliance with the standards.
How do I know if my course is ready for QM submission?
Your course is ready for submission once you have the following criteria:
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You have taken the Applying the Quality Matters Rubric training.
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You have taught the online course at least once.
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You have applied the QM standards in the online course to be reviewed.
How do I submit a course for QM review?
You can submit a course review by visiting our QM submission page.
How long does the QM Review last?
The entire review process may take place over a maximum period of 20 weeks. However, it usually takes the peer review team approximately four weeks to conduct the actual review and made a decision for certification.
Who is on the team that reviews my course?
A peer-review team consists of three faculty members. At least one of those faculty members will be a subject matter expert. Every Quality Matters peer reviewer has extensive online teaching experience and has been trained and certified by QM to conduct peer reviews. At FIU Online all the reviewers used are external (from other institutions of higher learning).
What are my responsibilities during the review process?
As the faculty course developer, you will complete the Instructor Worksheet, a document that describes your online course for the peer-review team. The peer-review team and you will use it during a pre-review conference call so that you may explain your course and any concerns. After the pre-review conference call, you are not involved in the peer-review process except to field questions the reviewers may have.
Will the review take place in my live course?
No, the review will take place in a copy of the course so that reviewers do not have access to any student data. You, your instructional designer, and peer-reviewers will have access to a copy of the course in Canvas.
How will the reviewers access my course?
FIU Online will create guest accounts for the peer reviewers.
What happens if my course meets Quality Matters expectations?
After a course has met QM standards, it is recognized by Quality Matters and the “QM Recognized” seal can be displayed within your online course. Your course will be displayed/recognized at the QM website and FIU Online website. Your department chair and dean will receive an email notice. FIU Online has a revenue sharing agreement with each of the departments at FIU, and you may be eligible to receive an honorarium for gaining QM certification. Check with your department for details.
What happens if a course does not meet expectations?
The QM process is designed so that all courses will eventually meet expectations. If a course does not meet expectations upon initial review, the faculty course developer receives detailed feedback from the peer-review team and has the opportunity to revise the course. Your instructional designer can assist you. The revised course is then re-submitted to the peer-review team chair for approval.
How long does the QM certification last?
The QM recognition expires after five years.
If I have questions related to Quality Matters, whom do I contact?
You may contact your instructional designer or Mimi Lezcano | Quality Assurance Manager at lezcanoh@fiu.edu or 305-348-8475.
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