Let us know what you think.

We value your feedback. Please let us know below what you think of our new website.
This form is for feedback only. For technical issues, please visit our Support Services page.



As an FIU Online student taking classes online, you'll find that the Student Support Center Knowledge Articles are your first resource for computing-related problems or services. If you're unable to find a solution to the technical issue you're encountering, then the FIU Online Support Services will be glad to assist you personally. You may contact us using our email, live chat, phone, or walk-in services.

If you add/drop a course in my.fiu.edu, it can take up to 24 hours for the change to be updated in Blackboard. After 24 hours, if you’re still having an issue with a course you changed during the university's add/drop period please contact Support Services.

Hours of Operation

Our Support Services hours of operation are:

E-mail & Live Chat Support

7 days a week 8am - midnight
Email Us
Support Center
Live Chat

Phone Support

7 days a week 8am - midnight
Telephone: 305-348-3630
Toll-Free: 1-877-3-ELEARN

Office Support (On Campus)

Monday - Friday from 8am - 10pm
Modesto A. Maidique Campus
MANGO Building, 5th Floor 
Driving Directions || Campus Map