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Welcome

As an FIU Online student taking classes online, you'll find that the Student Support Center Knowledge Articles are your first resource for computing-related problems or services. If you're unable to find a solution to the technical issue you're encountering, then the FIU Online Support Services will be glad to assist you personally. You may contact us using our email, live chat, phone, or walk-in services.

If you add/drop a course in my.fiu.edu, it can take up to 24 hours for the change to be updated in Blackboard. After 24 hours, if you’re still having an issue with a course you changed during the university's add/drop period please contact Support Services.

Hours of Operation

Our Support Services hours of operation are:

E-mail & Live Chat Support

7 days a week 8am - midnight
Email Us
Support Center
Live Chat

Phone Support

7 days a week 8am - midnight
Telephone: 305-348-3630
Toll-Free: 1-877-3-ELEARN

Office Support (On Campus)

Monday - Friday from 8am - 10pm
Modesto A. Maidique Campus
MANGO Building, 5th Floor 
Driving Directions || Campus Map

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Maintenance

In an effort to provide online students with reliable and secure access to the online learning technology resources, FIU Online schedules regular maintenance and system upgrades.

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Student Support Center

Within the Student Support Center you can create a new case with Support Services, follow up on an existing case, and get answers to frequently asked questions in our Knowledge Articles.

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